How to Find a Trustworthy Kitchen Fitter in the UK

Kitchen fitting is not a legally regulated trade, so anyone can offer to do it. Look for membership of the KBSA or BiKBBI, or a fitter approved under TrustMark, the government-endorsed scheme.

Membership does not guarantee perfect work, but it means there is a code of conduct and someone to complain to.

New circuits, for example for an induction hob or an island, are notifiable electrical work. Connecting a gas hob must be done by a Gas Safe registered engineer.

Ask who is doing the electrical, gas and plumbing work, and which certificate you will receive for each.

Building rules expect a kitchen to have mechanical extraction, such as a cooker hood vented outside. Check that the design includes it.

Ask for a final plan to sign before anything is ordered. Most kitchen disputes come from a design that was never agreed in writing.

Kitchens often need a large deposit to order units. Paying part of it by credit card can give you extra protection if the company stops trading.

Ask what happens to your deposit if units arrive damaged or late.

Anyone can leave a review for a kitchen fitter on a general directory. On Propvio, a review only appears once a homeowner has logged the job and the fitter has confirmed it.

Look for confirmed jobs of a similar size to yours, not just a high average rating.

Ask for a written quote that separates fitting, materials, and any electrical, gas or plumbing work, with who is responsible for each.

See What to Ask a Tradesperson Before Work Starts for questions that apply to any trade.